Shipping – We offer FREE SHIPPING in North America for all purchases over $200. All other orders will be given an estimated shipping rate/delivery date. All weights are rounded up for the benefit of Canada Post, the shipping agency. Any weight information should be found on the product description page.
If stock levels permit, all orders will ship within three business days. On receipt of your order, Lotus Lines will contact client with expected post/delivery dates.
Return Policy – Lotus Lines stands behind its product line. But should you for some reason bit dissatisfied with your purchase, we will offer a 100% refund less shipping and delivery costs. Only purchases from lotuslines.com are available for returns. As such, documentation (original receipt, email verifying original purchase, etc.) may be needed to qualify for a refund.
Returns are not to exceed $1,000 and may not be refunded fully after 30 days. Please expect refunds to take no less than 2 weeks.
Lotus Lines abstains from distributing all personal information (email, credit card, contact information, etc.) to untrusted third parties and only uses such information for the purchase of items, joining of newsletters, and/or relevant contact in regards to the website. Third party support in conjunction with any store features (ie, the purchasing/shipping/ordering of our items) is excluded.
It is the policy of Lotus Lines and its affiliates to withhold all visitors’ personal information as completely confidential barring any litigious circumstances, of which the visitor in question would be notified.
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